FAQs

We do have partners for accommodation in the main travel regions of Slovenia. We have a good relationship with partners we work with. Thus we trust that your stay with them will be enjoyable. However we only book accommodation in combination with other tour requests either through fixed tours or in the personalised section.

Safety is of paramount importance to Midgard Experience and we pride ourselves in our attention to detail regarding safety on all our tours and of the knowledge, experience and expertise of our guides and staff members. We do however strongly advise that all passengers have in place their own adequate travel insurance against issues such as illness, injury, loss or damage to personal belongings, and not being able to travel on the confirmed departure date.

For most of our trips to the mountains, you need to have personal insurance that covers you for ski mountaineering and the cover must include helicopter rescue. In this matter, we can recommend becoming a member of The Austrian Alpine Club as the world-wide insurance is included in the membership.

Slovenia is located at the Eastern Alps border the Adriatic Sea between Austria and Croatia and also boarding Italy and Hungary. The distances are close from Ljubljana to some main point of interests in Europe such as:

• 2-3h to Venice, Italy
• 4h to Munich, Germany
• 3h to the Dolomites, Italy
• 1,5h to Zagreb, Croatia
• 1h to Istria Peninsula, Croatia
• 2-5h to the Dalmatian coastline, Croatia

Ljubljana international airport (LJU) is the main hub for Slovenia. While there are no regular overseas connection, it is well connected to all major airports across the Europe. However, sometimes it makes sense to check the connections to some other airports in vicinity:

• Munich (MUC), Germany, approx. 4h drive to Slovenia
• Vienna (VIE), Austria, approx 4h drive to Slovenia
• Zagreb (ZAG), Croatia, approx 1h drive to Slovenia
• Trieste (TRS), Italy, approx 1h drive to Slovenia
• Venice (VCE), Italy, approx 2-3h drive to Slovenia

We are located in the small town Kranj which is in the heart of the Alps giving us a great and fast accessibility to most of the main outdoor areas in Slovenia.

Please contact us to get the latest information on your desired itinerary. We will give you a priced out itinerary with the activities and the options you desire.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

We charge extra 40% of full tour price on the following days: New Year’s Eve, New Year’s Day

Private single-day tours: You must cancel 72 hours ahead of your scheduled tour for a full refund. There are no refunds for cancellations within 72 hours of your tour, or if you decide not to show up.

Multi-day tours: 70% of the total amount is refundable as long as cancelled with two week notice.

It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers (depending on the tour). It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable. We recommend that you take a small backpack with you where you can keep extra clothes. As the weather is very unpredictable we advice people to check the weather forecast the evening before. Once you book a specific tour with us, you will receive more detailed list regarding your clothes and equipment depending on the tour and season.

We do suggest you bring appropriate clothing to fit the season and a day pack to carry lunch, extra snacks and water. After you book a trip, you will receive a detailed list of items and equipment needed according to your planned activities.

Private single-day tours: You must cancel 72 hours ahead of your scheduled tour for a full refund. There are no refunds for cancellations within 72 hours of your tour, or if you decide not to show up.

Multi-day tours: 70% of the total amount is refundable as long as cancelled with two week notice.

As all our tours are custom made, they need to be organised in advance. Thus we ask you to make requirements and final bookings at least 4 weeks in advance for multi-day tour and a week in advance for a day trip.

However, you can always contact us to see if there is a last minute availability for your desired activity. It is best to us our contact form or send us an e-mail to info@midgard.si

We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures and experience the nature as it is! Of course, some activities are more sensitive on the weather than others. If the weather or ground conditions are unsafe for any reason, our guides will change the activity and/or its original location.